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FAQ – Frequently Asked Questions

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Are you interested in buying a TABBERT caravan? Here, we provide detailed answers to the most frequently asked questions about our customer service, as well as the purchasing and order processing procedures. DAS BESTE. You don’t have to search high and low for the answers, sit on hold on the phone or wait for an email. You’ll find what you’re looking for straight away in our FAQs.

Before you buy

How can I configure my dream car?

Make an appointment with a dealer near you. He can advise you on all the options and will be happy to put together a no-obligation quote for your ideal caravan.

Where can I find a TABBERT dealer near me?

You can find a TABBERT dealer near you using the dealer locator. To find a dealer, simply enter your postcode. We will then list dealers in your area and show you which services and vehicle categories are available locally.

Does the dealer near me stock the layout I’m looking for?

Have you already decided on a TABBERT model or a layout? You will then find a dedicated dealer search on the layout details page, which is already preset to the relevant model and layout.

If you’ve already found a TABBERT dealer near you, you can also use the dealer search to see which models are currently in stock at that dealer. To do this, first select your dealer and then click on the ‘More details’ button. Under ‘Available vehicles’, you will now find all the vehicles currently in stock at your local dealer.

4.1 Attention No guarantee is given as to the completeness or accuracy of the information provided.

How does the ordering/purchasing process work?

You can discuss the order or purchase in person with your dealer. The dealer is your contractual partner and will be happy to assist you with any queries regarding your purchase.

How can I find out the current delivery times?

Do you have any questions about delivery times and want to know when you’ll be able to enjoy your first holiday in your TABBERT? Your local TABBERT dealer will be able to answer this question for you. He can check the current status of the order at any time and thus keep you up to date. Please note that the dealer is your sole contractual partner. As the manufacturer, TABBERT is therefore not authorised to provide you with information regarding delivery times.

Does TABBERT have a showroom where I can view vehicles?

At our factory in Jandelsbrunn, we have a showroom for vehicles available for collection or special exhibitions. Unfortunately, we are unable to provide a showroom for sales or presentation purposes. You can find many TABBERT models at trade fairs and events throughout Germany, as well as at your local TABBERT dealer. Here is an Overview of where you can view a TABBERT caravan:

Is there a factory outlet?

No, there is no factory outlet. You can order your TABBERT from a dealer near you or come and see our new and used vehicles.

Where can I view my preferred floor plan in person?

If you’re interested in viewing TABBERT caravans in person, we offer several options:

Where can I find information on kerb weight and payload?

All technical specifications (including details of kerb weight and Payload) can be found in the current catalogues and price lists, as well as in the floor plan information.

How do I check whether my driving licence is valid for the caravan I want?

Different categories of driving licence exist depending on the country. Please check your driving licence to see which category you hold. This determines what type of trailer you are permitted to tow.
Further information on driving licence categories can be found on the website of the Federal Ministry of Transport.

I have some questions about equipment options and Packages – who should I contact?

If you have any questions about optional extras and packages, please contact your nearest dealer. You’ll also find plenty of information, photos and videos about each vehicle on tabbert.com. They will be able to answer some of your questions. You can also find even more videos and room tours for many TABBERT models on YouTube.

After purchase

When can I collect my vehicle from the dealer?

Do you have any questions about delivery times and want to know when you’ll be able to enjoy your first holiday in your TABBERT? Your dealer can answer that question for you. He can check the current status of the order at any time and thus keep you up to date.

Please note that the dealer is your sole contractual partner. As the manufacturer, TABBERT is therefore not authorised to provide you with information regarding delivery times.

When is the next MOT due, and when is the next gas inspection due?

Just like conventional cars, motorhomes, CUVs and caravans must also undergo regular MOT and emissions tests at the TÜV. You can find the due date for the next MOT test on your vehicle’s registration document and in the TÜV test records.

In TABBERT caravans, LPG is used to power the Refrigerator, hob and heating system. If these gas installations do not function properly, accidents may occur – for example, if gas escapes unnoticed and ignites.

Since 19 June 2025, it has been a legal requirement that all recreational vehicles fitted with a liquefied petroleum gas system must hold a valid inspection certificate. If this evidence is not provided, the gas installation must not be used. The test must then be repeated every two years (counting from the date of the test). For new vehicles, this must be carried out before the vehicle is used for the first time, and also before it is put back into service following a period of inactivity.

The inspection may be carried out by recognised experts, including independent inspectors. The gas inspection is not part of the standard MOT test and must therefore be arranged separately.

Where can I find the owner's manual for my vehicle?

When you take delivery of your TABBERT, you will receive a folder containing all the operating instructions and manuals – including those for the built-in electrical appliances. You can also obtain the user manuals in digital format. Using the Knaus Tabbert SmartCI app and your chassis number, you can also download the user manuals to your smartphone.

IOS App Store 

Google Play Store

4.1 Attention (The app only contains full manuals for vehicles from the 2018 model year onwards.)

For vehicles from earlier model years, please contact us via our contact form, stating the chassis number.

Where can I order spare parts, and what are the delivery times?

You can easily order spare parts through your dealer. They can also let you know what delivery times to expect. 

Does TABBERT offer factory tours?

Unfortunately, we are currently unable to offer any Factory tours. As soon as these are possible again, we will be happy to let you know on our website and via our social media channels.

How do I work out the circumference?

If you would like to know the wheelbase of your vehicle, please contact our after-sales department. Click on the button below and fill in the form below.

I have some questions about COC paper

COC papers have only been available for our vehicles since 2010. Duplicates of the document can only be issued for vehicles manufactured in 2018 or later. For all previous models, we can check whether we have a technical data sheet on file, which is usually accepted as well. For further information or enquiries, please contact your local dealer or find a dealer near you:

Can I have optional extras fitted as retrofitted items?

Depending on the type and scope of the optional extras, retrofitting may be possible. For more detailed information, please contact your nearest TABBERT dealer:

How will I find out about a potential recall?

Should a recall be issued, your dealer will contact you directly to inform you of the nature, scope and procedure of the recall.

Is there a customer loyalty scheme?

Our customer club is currently being updated. We look forward to showing you more soon – you can find the latest information on our website, and we will of course be contacting existing club members directly.

All about TABBERT

I would like to order or download a catalogue. Where can I do this?

You can download catalogues, price lists and technical data from the "Information" section. If you would like a printed copy of the catalogue, you can collect it from a dealer near you.

Where can I find caravan shows near me?

You can find an overview of all trade fairs, events, dealer exhibitions and in-house exhibitions here:

I am a photographer/blogger/athlete and would like to enter into a partnership with TABBERT. Where can I sign up for this?

We are always on the lookout for new fans of our brand. If you think you can contribute to our TABBERT community with your content, please use our contact form to send us your ideas, references and suggestions. We will get back to you shortly. Alternatively, you can also contact us directly via our TABBERT social media channels.

What new products does TABBERT currently have in its range?

You can always find information and images of our new models directly on our website. It's even easier with the TABBERT newsletter. Sign up now for free and receive exclusive, up-to-the-minute news about TABBERT and our new models.

Where can I order TABBERT merchandise and fan merchandise?

You can order TABBERT merchandise easily and conveniently here in the TABBERT Lifestyle Shop. Here you’ll find a wide selection of elegant or simply practical products in the TABBERT style. You can find the lifestyle shop here:

How can I get in touch with TABBERT?

If you would like to get in touch with us, please use our contact form. This is the quickest and easiest way to contact us.

I am a journalist. How can I be added to the TABBERT press mailing list?

All press releases from TABBERT are managed via Knaus Tabbert AG’s central press distribution list. You can sign up to the press mailing list via the following link:

Special fittings: Does TABBERT manufacture vehicles to individual specifications?

Special fittings are not available ex works. Please contact a dealer near you – they may be able to provide you with a bespoke quote.