PRODUCT WARNING AND RECALL

Liquid gas hobs from DOMETIC | Danger of leaking hob gas pipes and hob gas regulator units | Danger of serious injury!

Dear customers,

We place high demands on the safety and quality of our products. We equally attach great importance to open and trusting communication.

Therefore we would like to draw your attention to the fact that we have been informed by our supplier, DOMETIC Germany GmbH, about a potential hazard with liquid gas hobs. According to this information, it cannot currently be ruled out that a leak and an uncontrolled gas leak may occur in liquid gas hobs from the manufacturer DOMETIC. Specifically, the following products of the manufacturer DOMETIC are currently affected:

SKUDESCRIPTIONFAMILY
9600027605Dometic PI8022 EUcooktop
9600027606Dometic PI8022 12V ignition AMcooktop
9600027608Dometic PI8023 AMcooktop
9600027609Dometic CE99-ZF AMcooktop
9600037310Dometic CE99-ZF OEMcooktop
9600037313Dometic CE99-DF AMcooktop
9600037315Dometic KSK2007Rcooktop
9600037317Dometic PI9003cooktop
9600037319Dometic MO9722R Piezocombination
9600037320Dometic MO9722L Piezocombination
9600037321Dometic MO9722R AMcombination
9600037322Dometic MO9722L AMcombination
9600037324Dometic MO9222Rcombination
9600037325Dometic MO9222Lcombination

We must currently assume that all produced by us from autumn 2020 onwards in which we listalled the cookers listed in the overview are affected by the problem. This applies to all models and series.

With these hobs there is a risk that the gas escaping in an uncontrolled way could ignite. This could also lead to flames in the area of the gas regulator units. Furthermore, it cannot be ruled out that the air-gas mixture will explode in the worst case. This could cause serious injuries to you and any third parties!

So far, we have no knowledge of any incident resulting in an injury.

Supplementary information is available on the DOMETIC Germany GmbH website:
https://www.dometic.com/de-de/outdoor/de/lp/product-warning-and-recall

 

PLEASE BE SURE TO OBSERVE THE FOLLOWING

WARNINGS:

  • Visit your nearest authorised dealer immediately to have your LPG hob (including piping and gas regulator units) checked!
  • Please do not use the hob from now on, close the shut-off valve for the hob and keep it closed!

Failure to comply with these safety instructions could endanger your own safety and the safety of third parties!

Instructions on how to close the shut-off valve can be found here:

Rückruf Dometic

We are currently in consultation with Dometic about the necessary inspection of the vehicles and the possibly required repair measures. You will receive further information on the safety campaign and its implementation here shortly.

We apologise for the inconvenience and thank you for your understanding.